Frequently Asked Questions
Yes, our cases are composed of a high-impact-resistant polycarbonate plastic that will keep your tech well protected. Our slim cases offer excellent protection against scratches and everyday wear and tear. Our line of tough cases come with a rubber shock-absorbent layer with a customizable outer shell.
All of our cases have been extensively tested on general wear and tear. You will not see the corners peeling like traditional stick cases as the designs on our cases are embedded in the plastic shell.
Yes, both our slim and tough style cases have been tested to operate correctly with all wireless charging products available.
We know once you've placed your order, you are anxious to receive your items. We make every effort to get your order shipped out to you as quickly as possible. Out standard shipping times are as given below. However you are are advised to check for the actual shipping time mentioned in the order confirmation email sent to you.
- All products ship within 1-2 days except for custom made items that required proofs before printing.
- We use USPS Ground Advantage (same as USPS First Class Package renamed by USPS on July 9, 2023) with tracking for all orders estimated at 2-6 days depending on location in the United States.
How much does shipping cost? Do you offer free shipping?
All initial orders qualify for free shipping. Shipping due to exchanges or changes will add additional shipping fee though.
While we always attempt to have cases available at the launch of a new model, sometimes it takes a little while to get everything in order due to shipping or other delays, but do reach out and let us know what you are looking for and we will give you updated information as available.
You can contact us through email at firstname.lastname@example.org. We will be happy to assist you.