Q. Are CaseSwagger cases protective?

A. Yes, our cases are composed of a high impact-resistant polycarbonate plastic that will keep your customers tech well protected.  Our slim cases offer great protection against scratches and every day wear and tear.  Our line of tough cases come with a Rubber Shock-absorbent layer with a customizable outer shell.  Our tough cases protect against scratches, dust, and accidental drops. 

 

Q. What type of phone cases do you offer?

A. Currently, our product line includes cases for the iPhone X, iPhone 7/8, iPhone 7/8 Plus, iPhone 6/6s, iPhone 6/6s Plus, iPhone 5/5s/SE, iPhone 5C, Samsung Galaxy Note 8, Samsung Galaxy Note 5, Samsung Galaxy S7, Samsung Galaxy S7 Edge, Samsung Galaxy S6, Samsung Galaxy S8, Samsung Galaxy S8+,Samsung Galaxy S9, Samsung Galaxy S9+, Google Pixel, Google Pixel XL, Google Pixel II and the Google Pixel II XL.

 

Q.  How much time does it take for me to get my case(s)?

A.  We promise to ship your order within 1-3 days of ordering.  All case orders are generally fulfilled the same day as the order.  Therefore, they are usually shipped out the next day. If there is any delay you will be notified by email. 

      For International orders the arrival time can vary due to customs. 

      Estimated travel times
North America: 3-5 business days
Europe: 1-2 weeks
Australia, New Zealand and Oceania: 1-2 weeks
Asia Pacific: 1-2 weeks
Latin America and the Caribbean: 1-2 weeks
North Africa and the Middle East: 1-3 weeks
Sub-Saharan Africa: 1-3 weeks

 

Q. What about Customs and import taxes?
A. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Q. Does the image on the case last?

A.  All of our cases have been extensively tested on general wear and tear! You will not see the corners peeling like traditional sticker cases.

 

Q. If I want a bulk order of cases, can you offer a discount?

A.  Yes, at CaseSwagger, we do offer a discount on bulk orders for 10 or more cases. Please email us, info@caseswagger.com, with your contact details and we will be in touch shortly.  

 

Q.  Is the case easy to attach to my device?

A.  Yes, the case is very easy to attach.  For the slim cases, simply put the side of your phone with the buttons into the case first, then gently clip down.  For the protective cases, first put on the rubber layer, then clamp on the hard shell, button side first.

 

Q.  What if my device isn't available?

A.  We offer a wide range of devices.  However, in the occasion that your model is not available on our website then send us an email, help@caseswagger.com, and we will do our best to cater for your device.

 

Q.  Will my personal images/information be kept private/confidential?

A.  Yes, we will protect your personal information.  Please see our privacy policy for further details. We take privacy and confidentiality very serious. No pictures that are submitted for case production are ever saved, once item is produced and passes QC the image is then deleted. 

 

Q.  How do I contact CaseSwagger Customer Service?

A.   Email us at help@caseswagger.com and we will get back to you as quickly as possible.

 

Q.  Where is CaseSwagger based?

A.  We are based out of a small town, known as Greensburg, Pennsylvania, USA.